Refund policy
Refund & Return Policy
At [PremiumHub], customer satisfaction is our priority. Please read our return and refund policy carefully.
1. Return Eligibility
You may request a return within 7 days of receiving your order. To be eligible:
- The item must be unused, unworn, and in its original packaging
- Proof of purchase (order number/receipt) is required
2. Non-Returnable Items
- Items marked as final sale
- Perishable or customized/personalized products
- Items damaged due to misuse
3. How to Request a Return
Contact us at [+92 322 2381778] with your order number and reason for return. Once approved, we'll share return instructions.
4. Refunds
- Once we receive and inspect the returned item, we'll notify you of approval/rejection
- Approved refunds are processed within 5–7 business days to the original payment method
- Shipping charges (if any) are non-refundable, unless the item was defective or wrong item was sent
5. Exchanges
If you received a defective or wrong item, we offer a free exchange. Contact us within 3 days of delivery.
6. Late or Missing Refunds
If you haven't received a refund after the processing time, check with your bank/payment provider first, then contact us at [+92 322 2381778].